Privacy Policy

Avani Premium is the data controller for personal information collected through this website. You can reach us at avanidecore@gmail.com or on WhatsApp at +92 300 028 9999.

When you place an order or contact us we collect your name, email address, phone or WhatsApp number, delivery and billing address, order details, and any payment confirmation or deposit slip you send us. We also collect basic technical data such as device type, browser and pages viewed.

Payment card details, where applicable, are processed directly by our payment provider. We do not see or store full card numbers.

We process your data to perform our contract with you (confirming, preparing and delivering your order), to meet legal and tax obligations, to prevent fraud, and — only where you have consented — to send new arrivals and offers. You may withdraw marketing consent at any time.

If you contact us or order through WhatsApp, your number and message history are used to confirm your order, share bank details and arrange delivery. WhatsApp is operated by a third party and is subject to its own privacy terms.

We use essential cookies to keep your cart and session working, and analytics cookies to understand which pages are useful. You may block or delete cookies in your browser settings; the cart and checkout may not function correctly if essential cookies are blocked.

We share only what is necessary with courier and logistics partners, payment processors, our e-commerce and hosting providers, and our accountants. We may disclose data where required by law, by a court order, or to a lawful request from a competent authority in Pakistan. We never sell your personal data.

Some of our service providers store data on servers outside Pakistan. Where this happens we take reasonable steps to ensure your data receives an appropriate level of protection.

Order and invoice records are retained for as long as required for accounting, tax and warranty purposes under applicable Pakistani law, and are then deleted or anonymised. Marketing data is kept only until you unsubscribe.

Our store runs on encrypted infrastructure and access is limited to personnel who need it. Unauthorised access to, or misuse of, personal data held by us is an offence under the Prevention of Electronic Crimes Act, 2016. No online system is completely secure, so please do not send sensitive financial credentials such as passwords or OTPs to us — we will never ask for them.

You may request a copy of the personal data we hold about you, ask us to correct or update it, ask us to delete it where we are not required to keep it, or object to marketing. Email avanidecore@gmail.com and we will respond within 30 days.

This site is not directed at children under 18 and we do not knowingly collect their data. If you believe a child has provided us with personal information, contact us and we will delete it.

This policy is governed by the laws of the Islamic Republic of Pakistan, and any dispute is subject to the exclusive jurisdiction of the competent courts at Gujrat. We may update this policy; the version published here is the one that applies.